Emergency Assistance

By failing to prepare, you are preparing to fail

You can contact us by telephone from 9.00 am to 5.00 pm on weekdays and from 10:00 am to 1:00 pm on Saturdays.

For known clients: we have an emergency contact number to call outside office hours.

Emergency assistance examples:

  • Locked out of the house
  • Unable to gain entry to the house.
  • Broken external door or window
  • Damage to external door or window that puts safety or security at risk, for example broken glass, damaged locks, or jammed doors or windows.
  • Blackout or power failure
  • Disruption of power supply to the house (excludes area-wide blackouts).
  • Broken hot water system
  • Physical breakage of a pipe or joint, resulting in a burst pipe and uncontrollable water flow.
  • Burst tap or showerhead
  • Blocked toilet, drain or pipes • Blockage in toilet, drain or pipes preventing water flow, resulting in an overflow or backup.
  • Internal leak from damaged roof or guttering
  • Water leaking internally through ceilings or walls as a result of a damaged roof or guttering.
  • ...

Packages and prices

  • Call out fee: € 60 - first hour intervention only
  • Fee per extra hour: 45 €

Not included: cost of new lock, new window, materials, etc ...